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Getting Care

Joint Patient Liaison Office

List of Services Provided

  • Tripler’s Joint Patient Liaison Office (JPLO) serves beneficiaries from across the Pacific.
  • Joint Patient Liaison Office staff provides streamlined transportation and processing for all eligible beneficiaries who travel to/from Tripler for treatment through aeromedical evacuation. This includes:
  1. Patient Movement Requests (PMR) in coordination with clinical staff and the Theater Patient Movement Requirements Center-Pacific.
  2. Defense Travel System (DTS) patient authorizations and vouchers completion in accordance with Joint Travel Regulations.
  • The Joint Patient Liaison Office also assists with Air Force, Marines and Navy case management.
  • Provides casualty/decedent affairs support services for Army and Navy beneficiaries.
  • Assist in identifying Seriously Ill/Injured (SI) / Very Seriously Ill/Injured (VSI) / Special Category (SPECAT) in an inpatient status in medical facilities cross Hawaii and completing the appropriate documentation to support family member travel authorization and cost coverage.
  • Issue temporary birth certificates for newborns.  Submit documentation to ensure official birth certificates are completed by the Site of Hawaii’s Department of Health. 

Vision

Dedicated to providing the most efficient and compassionate administrative support to all beneficiaries.

Birth Certificate and newborn administrative question

Q: How do I obtain information on action I need to take as a parent after the birth of a newborn?
A: Please go to Birth Certificate Office at Birth-Certificates.

Location

Joint Patient Liaison Office 1B-103
1st Floor B wing across from Anuenue Café

ALOHA PACKET MTDY
(Packet contains Medical TDY Requirement Memo, Receipt Requirement Memo, Defense Travel System Worksheet)

 




 
 

Contact Us

Tripler Central Appointment Line

888-683-2778 

Nurse Advice Line

1-800-TRICARE Option, #1

JPLO NCOIC

808-433-9807

Army Liaison

808-433-2210
808-433-4148
808-433-6114

Navy Liaison

808-433-6613
808-433-3765
808-433-2776

Air Force Liaison

808-433-6775

Army Decedent Affairs

808-433-5196

Army Liaison Email (for Aloha packets)

dha.tripler.tripler-amc.list.pad-army-liasons@health.mil

JPLO Distro Email (for all JPLO questions)

dha.tripler.tripler-amc.list.pad-jplo@health.mil
 
Don't forget to keep your family's information up-to-date in DEERS.