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Getting Care

Visitor Guidelines

Patient Visiting Hours

At Tripler Army Medical Center our goal is to provide a supportive, caring environment for patients, families, and trusted loved ones. We consider our patients' visitors an integral part of health and recovery of our patients. Additional people welcomed to the bedside at any one time will be determined in collaboration with the patient and the health care team.

Tripler Army Medical Center maintains open visiting hours between 9 a.m. to 8 p.m. and quiet hours between 8 p.m. to 9 a.m. daily. These hours ensure patients across the facility have adequate time to rest and recuperate. We understand patients may require support during quiet times. The staff will approach patient visitation on an individual basis and make accommodations to meet the patient's needs while recognizing the ward/clinic's overall population needs.

Tripler Visitor Policy 
Revised Visitation Policy Memorandum

Contact Us / Frequently Called Numbers

The Tripler Army Medical Center Information Desk can be reached at 808-433-6661/6662. Operators can direct your call to the clinic, department or office you're looking for, and even help you get in touch with patients.

To schedule an appointment, call 888-683-2778

If you experiencing an emergency, call 911.

Tripler Army Medical Center
1 Jarrett White Road
Honolulu, Hawaii 96859-5000


Frequently Called Numbers

Emergency Room (Tripler)
808-433-3710
Urgent Care (Schofield Barracks)
808-433-8850
Ambulance
808-433-5700
Hearing Impaired Line
808-433-5767
Information Desk/General Inquiries
808-433-6661
Customer Relations/Patient Advocate
808-433-6336Email:
dha.tripler.Tripler-AMC.mbx.customer-relations-office@health.mil
Patient/Clinic Info
808-433-2778 x11
Medical Records
808-433-2526
VA Pacific Islands Health Care System Patient Advocate
808-433-0600

Looking for the phone number to another military agency or office? The government operator,

808-449-7110