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Health Services

Pharmacy

ATTENTION:
As the military treatment facilities in Hawaii transition to our new health record system, the Tripler Army Medical Center Outpatient Pharmacy is expecting and preparing for increased prescription processing times effective 24 September 2021. 

We are modifying our processes to minimize inconvenience to patients and ensure we provide you with access to safe and effective care. We appreciate your continued flexibility and understanding through this transitional period.

Tripler Outpatient and Refill Pharmacy 

Staring Monday 18 October 2021, Tripler refill curbside Pharmacy will be discontinuing their services and reopen the Pharmacy Lobby. Patients within the Pharmacy lobby will be asked to maintain 3 ft. social distancing in addition to wearing a mask, per Tripler Commander's guidance. Some patients will still be required to leave the pharmacy and return at a later time to pick up their prescriptions.

Priority for immediate service will continue to be allocated for Emergency Department Discharges and Active Duty personnel in uniform picking up their own prescriptions. Prescription refill processes will not be affected and still require 2 business days for processing. We are committed to taking care of our pharmacy patients and staff with the most efficient and safe methods.  Thank you for your continued support and patience as we adjust to new requirements of MHS GENESIS. 

Starting Tuesday, 17 August 2021, Tripler Main Outpatient Pharmacy will close its patient waiting area, and return to a Pharmacy drive-thru Service. 

The Outpatient Pharmacy drive-thru only operations under HPCON B. Patients seeking to fill their prescriptions should drive to the Mountainside Entrance of the hospital and follow the signage and staff directions. New prescriptions and called in refills will be delivered to your vehicles parked in assigned pharmacy parking stalls located in the Mountain Side Patient Parking Lot.
 
We apologize for any inconvenience and delays that you may incur from the implementation of the Pharmacy drive-thru Service. We appreciate your understanding and patience during these challenging times.

Main Outpatient Pharmacy

Address: 1 Jarrett White Road Tripler AMC, HI 96859
Automated Refill Phone: (808) 433-6962
Phone Number(s): (808) 433-7880/7882

Hours of Operations:

Monday thru Friday: 8:00 a.m. to 6:00 p.m.
Training Holidays: 8:00 a.m. to 5:00 p.m.
Saturday and Sunday: Closed
Federal Holidays: Closed

Tripler Refill Pharmacy
Address: 1 Jarrett White Road Tripler AMC, HI 96859

Automated Refill Phone: (808) 433-6962
Phone: (808) 433-6248

Hours of Operations:

Monday thru Friday: 8:00 a.m. to 6:00 p.m.

Services Offered:

Refill pick-up. The Refill Pharmacy operates on a mandatory phone-in/web refill request basis. Refills can be obtained by using the Phone-in Refill Service, available 24 hours a day, 7 days a week. Phone: (808) 433-6962. Or you may also refill your prescriptions online using the Online Prescription Refill system.

Refill requests made before 12:00 p.m. will be ready for pick-up in 2 business days after 12:00 p.m., and refill requests made after 12:00 p.m. will be ready in 3 business days. Patients may also request to have their prescriptions transferred to Tripler Army Medical Center from another Military Training Facility or civilian pharmacy. Please allow up to 3 business days to have this completed and bring all of your prescription information into the pharmacy with you.

General Hospital Information Line: (808) 433-6661 / (808) 433-6662

Family Medicine Outpatient Pharmacy
(2nd Floor - D wing in side Family Medicine Clinic Reception area)

Address: 1 Jarrett White Road Tripler AMC, HI 96859
Phone: (808) 433-1783 / 1813

Hours of Operations:

*Monday thru Friday: 8:00 a.m. to 4:00 p.m.
*Saturday, Sunday, Training & Federal Holidays: Closed

Services Offered:

Fill new outpatient prescriptions for Tricare beneficiaries and Active Duty Military seen in Family Medicine Clinic in accordance with published formulary.

Schofield Barracks Pharmacy

Address: USAHC Schofield Barracks Bldg. 676 - Main Entrance
Automated Refill Phone: (808) 433-6962
Phone: (808) 433-8425/8421

Hours of Operations:

Monday thru Friday: 8:00 a.m. to 6:00 p.m.
*Saturday: 8:00 a.m. to 4:00 p.m.
Training Holidays: 8:00 a.m. to 6:00 p.m.
*Sundays & Federal Holidays: Closed
*Closed for lunch from 2:00 p.m.to 2:30 p.m.

Services Offered:

Full service pharmacy that processes new computer generated prescriptions entered by any Military Training Facility provider on Oahu, new prescriptions written for formulary medications from civilian providers outside of Schofield Barracks, electronic prescriptions submitted by civilian providers outside of Schofield Barracks, Self-Care medications, and prescription transfer requests (please allow up to 3 business days to have these completed). Same day medication refill service is also available for patients.

Schofield Barracks Pharmacy Refill Pharmacy

Address: USAHC Schofield Barracks Bldg. 695 - Between the Medical Clinic and Post Exchange
Automated Refill Phone: (808) 433-6962
Phone: (808) 433-8420/8427

Hours of Operations:

*Monday thru Friday: 8:30 a.m. to 5:00 p.m.
Weekends & Federal Holidays: Closed
*Closed for lunch from 12:30 p.m. to 1:30 p.m.

Services Offered: Refill pick-up only. The Refill Pharmacy only accepts refills through our automated telephone service or refills entered via the WEB. Refills will be available for pick-up the next business day after 1:30 p.m.

Warrior Ohana Medical Home Pharmacy

Address: 91-1010 Shangrila Street, Kapolei, HI 96707
Automated Refill Phone: (808) 433-6962
Phone: (808) 433-5424

Hours of Operations:

*Monday thru Friday: 9:00 a.m. to 4:00 p.m.
Weekends & Federal Holidays: Closed
*Closed for lunch from 12:00 p.m. to 1:20 p.m.

Services Offered:

  • Fill new and refill outpatient prescriptions for Tricare beneficiaries and Active Duty Military in accordance with published formulary.

Tripler Army Medical Center Formulary: To learn about what medications are stocked at the Tripler Army Medical Center Outpatient Pharmacies, please visit the Tripler Army Medical Center Formulary website. For medications that are not listed on the Tripler Army Medical Center formulary, prescriptions may be filled through the Express Scripts Mail Order Pharmacy or a local retail pharmacy.

Refill Policies and Procedures: To learn more about Tripler Army Medical Center refill policies and procedures, please click the Tripler Army Medical Center Refill Policies & Procedures link.

Transferring Prescriptions: The Tripler Army Medical Center Outpatient pharmacy staff is here to help you transfer your prescriptions that were filled at another Military Treatment Facility or civilian pharmacy to us, provided that a few conditions are met. The prescription must have active refills remaining and be on the Tripler Army Medical Center formulary. Certain restrictions also apply to controlled substances. Please bring in your old prescription labels to the Outpatient Pharmacy, or call us at (808) 433-7880 or (808) 433-6248 with all of the prescription information, to get the prescription transfer process started. Please allow at least 3 business days for this to be completed due to different time zones that may been countered when contacting other pharmacies.

Medication Disposal: It is extremely important to properly dispose unused or expired medications. Most medications can be thrown in the household trash; however several precautions should be taken before doing so. Take the medications (tablets or capsules) out of their original container, place them in a sealable bag, mix them with an undesirable substance (such as coffee grounds or kitty litter) and place this into the trash. Make sure to conceal or remove all personal information from the prescription label before throwing this into the trash. There are certain medications that may be especially harmful, even if just one dose is taken by someone other than the person for whom the medicine was prescribe, and are recommended to be flushed down the toilet.

Click here for a list of Medications Recommended for Disposal by Flushing
Click here for more information on Proper Disposal of Needles and Other Sharps
Please visit the FDA website for more information on How to Dispose of Unused Medicines

Prescription Quantity Limits: Prescriptions written for non-controlled medications that are used to treat chronic conditions are limited to a maximum of a 90-day supply with up to 3 refills, if authorized by the prescribing provider. Schedule III-V controlled substances are limited to a maximum of a 30 day supply with up to 2 refills, if authorized by the prescribing provider. Schedule II controlled substances are limited to a 30 day supply, with the exception of medications used to treat ADD/ADHD, which can be written for up to a 90day supply. No refills are authorized on Schedule II controlled substances.

Don't forget to keep your family's information up-to-date in DEERS.