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Health Services

Case Management

Why Would I Need Case Management?

Th need for case management services is determined through a collaboration between you, your family or caregiver, your health care team, and your provider. This collaboration will include a comprehensive assessment of your health, psychosocial needs, and use of health care services and resources.

Case management can help by:

• Coordinating your care.
• Assessing, planning, and facilitating services for you.
• Evaluating your options.
• Advocating on your behalf.

You or your family member may need case management if you have:
• Instability with chronic health problems
• A serious terminal illness
• An increased need for different provider specialties due to multiple diseases or conditions
• A need for more support and education during a critical period

Who are Case Managers?

Case managers are usually nurses or social workers who can help you and your family figure out complex health care and support systems. They will work with you to coordinate the services and other community resources you need

They can help:
  • Provide advocacy, support, and education
  • Reduce burden and streamline appropriate utilization of care
  • Partner with members of your healthcare team to assist in coordination of your healthcare needs
  • Monitoring for progress and desired outcomes




Contact Us

Tripler Central Appointment Line

(888) 683-2778 (888-MTF-APPT)

Nurse Advice Line

1-800-TRICARE, option #1

Behavioral Health Tele-Behavioral

Phone number: (808) 723-5164

Pediatric Primary Care Medical Home

Phone number: (808) 433-9233/6210

Internal Medicine Primary Care Medical Home

Phone number: (808) 433-1553/4143

Family Medicine Primary Care Medical Home

Phone number: (808) 433-5109

4B Inpatient Psychiatry

Phone number: (808) 433-2950

Pediatric Inpatient Services

Phone number: (808) 433-6400

Behavioral Health Child and Family Behavioral Health Services

Phone number: (808) 433-6418

Warrior Ohana

Phone number: (808) 753-3594


Hours of Operations
Monday thru Friday: 8:00 a.m. to 4:30 p.m.
Saturday and Sunday: Closed
Federal Holidays: Closed


Please see location based on requested service care or enrolled medical home.
Don't forget to keep your family's information up-to-date in DEERS.