Aloha Center, Badge and ID
This site serves Tripler Army Medical Center, Medical Readiness Command Pacific, Defense Health Agency Region Indo-Pacific staff, and all newborn enrollments. All others will be serviced by appointment only.
DEERS HOTLINE 1(800)538-9552:
The point of contact for DEERS support is the DMDC Support Office (DSO) Beneficiary Line (1-800-538-9552). Call the DEERS Hotline prior to appointment arrival in order to verify/update personal information and to avoid unnecessary trips to the ID Office. Clients are also able to check if new profiles have populated for civilian/contractor CACs.
To contact DEERs Offices for appointment availability please go to the following link:
ID Card Office Online
List of Services Provided
- Tripler Hospital Badge (New, renewal, add/removal)
- Common Access Card (Card) CAC resets Government employee, contractors, enlisted, volunteer
- TESLIN - VA, Retiree and Dependent
- In-processing and out-process
- Newborn enrollment
Hours of Operations (DEERS/RAPIDS)
Monday - Tuesday: 6:00 a.m. – 2:15 p.m. in/out processing, newborn registration only
Wednesday & Thursday: 6:00 a.m. – 2:15 p.m. Tripler staff
Friday: 6:00 a.m. – 12:00 p.m. appointments only. Tripler staff. Lunch: this office does not close for lunch. Pin resets are available at any time every day.
Saturday and Sunday: Closed
Federal Holidays: Closed
How to make an appointment
To contact DEERs Offices for appointment availability please go to the following link:
ID Card Office Online
Installation Access Pass questions, Agent card point of contact IAP Office at Schofield Barracks, (808) 655-1260.