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Patient Resources

Exceptional Family Member Program (EFMP)

What is the EFMP?

The EFMP supports families with special medical and educational needs. Each branch has its own EFMP and enrollment process. You should enroll your family into EFMP as soon as you are considered eligible for enrollment.

EFMP family support services are also available at your installation. The family support services team is your main point of contact for EFMP information.

They can connect you with:
• Military Support Services and Resources
• Community Support Services and Resources
The family support services team can also answer specific EFMP questions based on your branch or installation.

Military One Source

Visit the Special Needs Resources page on Military One Source for more information about the EFMP.

Contact a Representative

To find an EFMP representative, visit the Military Installations website.

If you are overseas, contact the TRICARE Area Office Director at 1-888-777-8343 and choose the menu option for your overseas area. 

Active duty sponsors who have family members that meet the criteria for specific medical or educational needs are mandated to be enrolled to ensure needed medical or educational services are available as the gaining base and local area. 


Tripler Army Medical Center EFMP 3A 123, Oceanside

Hours of Operations

Monday thru Friday: 7:30 a.m. - 3:30 p.m.
Saturday, Sunday & Federal Holidays: Closed

Screening hours by appointment only

Related Links

Additional Information:

For Air Force EFMP information please visit:
Air Force Medical Service EFMP 
Air Force Mission Statement 

For Army Medical EFMP information please visit
To start a new or updated Army EFMP enrollment or to request Command Sponsorship or Family Member Travel Screening please visit Enterprise Exceptional Family Member Program

We accept customer satisfaction feedback through our FOCUS "For Our Customer's Ultimate Satisfaction" Cards (located throughout the hospital) and through our Interactive Customer Evaluation (ICE) site located on the Internet at If you have any questions, you may contact our Customer Relations office.


Contact Us

Tripler Central Appointment Line

(888) 683-2778 (888-MTF-APPT)

Nurse Advice Line

1-800-TRICARE, option #1

Exceptional Family Member Program (EFMP)

Phone number: (808) 433-4441
Fax number: (808) 433-4316

Tripler Army Medical Center EFMP email address:​.mil



Don't forget to keep your family's information up-to-date in DEERS.