Exceptional Family Member Program (EFMP)
What is the EFMP?
The EFMP supports families with special medical and educational needs. Each branch has its own EFMP and enrollment process. You should enroll your family into EFMP as soon as you are considered eligible for enrollment.
EFMP family support services are also available at your installation. The family support services team is your main point of contact for EFMP information.
They can connect you with:
• Military Support Services and Resources
• Community Support Services and Resources
The family support services team can also answer specific EFMP questions based on your branch or installation.
Military One Source
Visit the Special Needs Resources page
on Military One Source
for more information about the EFMP.
Contact a Representative
To find an EFMP representative, visit the Military Installations website.
If you are overseas, contact the TRICARE Area Office Director at 1-888-777-8343 and choose the menu option for your overseas area.
Active duty sponsors who have family members that meet the criteria for specific medical or educational needs are mandated to be enrolled to ensure needed medical or educational services are available as the gaining base and local area.
COVID-19 message to patients: EFMP requests being processed, but some members may experience delay depending on the PCS location.
Tripler Army Medical Center EFMP 3A 123, Oceanside
Hours of Operations
Monday thru Friday: 7:30 a.m. - 3:30 p.m.
Saturday and Sunday: Closed
Federal Holidays: Closed
Screening hours by appointment only
For Army Medical EFMP information please visit
For Tripler Army Medical Center EFMP Office please visit
We accept customer satisfaction feedback through our FOCUS "For Our Customer's Ultimate Satisfaction" Cards (located throughout the hospital) and through our Interactive Customer Evaluation (ICE) site located on the Internet at http://ice.disa.mil.
If you have any questions, you may contact our Customer Relations office