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Health Services

Medical Social Work Service

Overall Clinic Mission

Medical Social Workers play a critical role in the hospital, in outpatient clinics, and the Emergency Department by helping patients and families address the psychosocial impacts of illness, injury and treatment. 

Overall Clinic Vision

To provide individuals, families, and groups with the psychosocial support needed to cope with chronic, acute, or terminal illnesses.

Other Information

As part of the health care team, Medical Social Workers provide psychosocial assessment and interventions to assist patients and families to achieve optimum recovery, rehabilitation and quality of life. Services include: Brief solutions focused counseling, Advance Care Planning and Long Term Care planning, grief and bereavement counseling, resource navigation and coordination of referrals to other military or civilian, community-based resources. In August 2020, Dr. Baik completed this portion for BCI Division in general, under which Medical Social Work Service as a clinical entity serves. 


We accept customer satisfaction feedback through our FOCUS "For Our Customer's Ultimate Satisfaction" Cards (located throughout the hospital) and through our Interactive Customer Evaluation (ICE) site located on the Internet at If you have any questions, you may contact our Customer Relations office.


Contact Us

Tripler Central Appointment Line

(888) 683-2778 (888-683-APPT)

Nurse Advice Line

1-800-TRICARE, option #1

Medical Social Work Service

Phone Number: (808) 433-2771
Fax Number: (808) 433-4766

Hours of Operations

Monday thru Friday:  8:00 a.m. - 4:30 p.m.
Saturday and Sunday: Closed
Training Holidays: Closed
Federal Holidays: Closed


Directions to Clinic Wing 3F, Mountainside. Look for signs to BCI Division

Don't forget to keep your family's information up-to-date in DEERS.