Patient Administration Division

Mission

Provide high quality, customer-centric administrative services in support of health care to our beneficiaries, continually seeking improvement to effect solvency, legal and regulatory compliance with an eye always on consideration of the patient experience.

List of Services Provided

• Patient registration, procedural pre-registration and eligibility determination
• Activating Admission/ Inter-ward Transfer/ Disposition orders
• Medical records and associated documentation management
• Disclosures of protected health information
• Aeromedical evacuation coordination and Medical TDY management
• Birth registration
• Decedent affairs
• Transcription services
• Medical coding services and coding guidance
• HIPAA compliance
• Disability Evaluation System (DES) management

Sections
(Click on the desired section for more information)

Admissions and Dispositions (A&D) (Admissions Disposition A&D​

• Patient Registration

Joint Patient Liaison Office (JPLO) (Joint Patient Liaison Office)

•  Patient Travel
• Decedent Affair

Birth Certificate Office (Birth Certificates)
HIPAA Compliance Officer (HIPAA at Tripler)

• ​Privacy complaints
• Requesting amendment/elimination of verbiage from medical record
• Requesting restrictions to medical record

Disability Evaluation System (DES) (Integrated Disability Evaluation System IDES)
Health Information Management (HIM) Branch (Health Information Management)
Release of Information (ROI) (Requesting Medical Records)

• Requesting medical documentation

Outpatient Records (Requesting Medical Records)  

• Transfers of medical records from other facilities

Inpatient Records (Requesting Medical Records) 
Transcription Services (Requesting Medical Records) 
Data Quality Assurance

Resources

• Civilian Emergencies/Trauma
• Medicare Medicaid
• Third Party Collections
• Compliance Program
• Patient Rights & Responsibilities
• DOD / VA Sharing Agreement / Veteran Administration Beneficiaries
• Army Publications

Department Links

• Office of the Chief
• Uniform Business Office

Location

Office of the Chief, Patient Administration Room 1A-301A
(Within the DES area immediately to the left when entering the Oceanside main entrance)

Hours of Operation

Monday thru Friday: 9:00 a.m. – 5:00 p.m.  

How to make an appointment

Walk-in/ No appointment required

Forms

Request for Private Medical Information
DA Form 5018-R - Client consent statement for release of Medical Information
IDES Timeline Overview - IDES Timeline
Patient Movement Record - 203899